"We settled on Touchwood, after some months of trawling the showrooms and recommended kitchen companies of friends, because we loved the look and feel at their showroom. The attention to detail and obvious enthusiasm for their product shone out and was quite a difference from the others we met. We had some very specific requirements not least because the kitchen was part of an extension. This meant we had to make a number of late changes including some dates and ground works. Touchwood proved to be flexible as well as giving professional advise on styles, colours, materials and matches. They arrived on the day they committed to and completed on time to budget. The fitters were a pleasure to have around and came up with some on the spot innovation ideas to enhance the end product. We are not just happy with the kitchen we are delighted and Touchwood should be proud of their craftsmanship, customer service and finish. Super work by a super team with excellent communication throughout."
P & C Gallagher, Suffolk, UK, August 2017
"All the team at Touchwood were very attentive and professional. Visiting the workshop was really informative and interesting, it was a real bonus to see our kitchen in the process of being created. From designing to fitting, no task was too small or big for the team and I cannot fault their commitment. Seven months in and our kitchen is well and truely withstanding the challenge of a busy household and heavy usage! Thank you to everyone involved."
K Pajak, Suffolk, UK, August 2017
"Touchwood provided a professional, friendly and personal service for us. Their attention to detail and innovative ideas certainly enhanced the concept of our kitchen and we are so pleased with the results. Thank you !!"
S Condon, Suffolk, UK, August 2017
"I would really like to express my gratitude to all the Touchwood team; you are amazing.
Before the team could install my lovely kitchen they found that we had wood worm pretty bad on the floor and the floorboards. With their help and professionalism ( and lots of hard work) they soon set about fixing my worst nightmare. My words of gratitude will never seem enough for what they did and how they did it. Their experience, customer service and value for money was worth every penny we paid. So if anyone is looking to have a new kitchen I say its Touchwood all the way!"
D Creasey, Suffolk, UK, July 2017
"We are absolutely delighted with our Touchwood kitchen. The early design discussions with Steve and Martin were really effective, they took time to understand our requirements and preferences and came up with options and ideas. As we refined the design they were very clear about the budget impacts of our choices so we always had a handle on the costings. Once we got into the build Mick and Eric were brilliant, supported by the guys at the workshops. The workmanship is top quality, time was taken to make sure that the installation was perfect. All through the process the communications with Touchwood were excellent, quickly ironing out any little problems.
We would thoroughly recommend the Touchwood team."
T & P Fosker, Suffolk, UK, May 2017
"Great service from Touchwood UK right from the planning stage through to the fitting and completion of our kitchen. Very happy with the quality and build of the units and the price was very competitive too. They also made a bespoke dining table for us and we would definitely use them again."
C & L Dack, Suffolk, UK, March 2017
"Martin was great from start to finish and was very patient with us as we went through a number of redesigns. He listened carefully to our ideas and incorporated them into a kitchen which really works for us. When the time came for the installation your guys worked around other trades on site keeping our plans to move in to our new home on track. The craftsmanship of the units is just great and we love the cutlery and crockery drawers. The larder unit has been much admired and really makes a statement. The project was a large one which needed close supervision, once the price was agreed there were no nasty surprises. Thanks once again."
A & A Crust, Suffolk, UK, March 2017
"We can only give our huge thanks to Steve and his wonderful team for designing and fitting our much longed for new kitchen. It was an absolute pleasure to invite the team into our home and was made so much less stressful as they appointed excellent plasterer, electrician and plumber who all worked seamlessly together. A particular aspect of this refit was the two way communication which worked very well as nothing was too much trouble to give us the finished results we had hoped for. Once again thank you to all at Touchwood for a fabulous job."
A & S Goddard, Suffolk, UK, October 2016
"Thank you so much for the beautiful flowers! Just finishes the kitchen off nicely! Thank you so much for everything you and the team have done for us; from beginning to the end you have been brilliant. You managed to take all our changes in your stride and delivered us the kitchen we have always wanted. The Touchwood team have been truly professional through out the project and we look forward to enjoying our kitchen for many years."
D & E Bryett, Suffolk, UK, October 2016
"Just wanted to express how fabulous the kitchen you have designed and fitted for us is. From our first visit to your showroom we knew it would be special. We fell in love with the island in the showroom and worked closely with you to produce the kitchen of our dreams. The fitters, Eric & Mick were brilliant and adapted things as we went along so that we got a unique kitchen for our needs. The triumph must be the shelves and peg hooks for my jugs and mug collection. We love the bespoke cupboard for the coffee machine, microwave and toaster with its pull out shelf which keep the worktops clear. The two-tone kitchen colour really works well and it is a lovely hand painted finish. Just to say after renovations of our house, it was a pleasure to deal with Touchwood and nothing has been too much trouble or a request too far. Thank you for giving us the kitchen of our dreams, straight out of a country living magazine. It is lovely when people come in and go “wow”!"
L & D Cawston, Suffolk, UK, October 2016
"We were introduced to Touchwood when we were having difficulties getting a major national company to modify their range to suit our needs. Touchwood offer a bespoke service and met our requirements without fuss. We organised the building work and services and employed Touchwood to ‘dry fit’ the kitchen. The whole project, from start to finish, went very smoothly and we are very satisfied with the finished product. There is no doubt that there are benefits in using a local company and it has been a pleasure dealing with their team."
B Page, Suffolk, UK, January 2016
"Many thanks for building an excellent study/home office for us."
I Poddar, Ipswich, UK, November 2015
"We are very pleased to let you know that we have now finished the decorating to our kitchen and utility which means we can now fully appreciate the expertise that Mick and Eric applied to the refurbishment of our kitchen and utility rooms. We know it took us forever to finalise the details of the new fixtures and fittings but this was made so much easier with the benefit of their experience, knowledge and helpful manner which was backed up by Martin’s patience in changing the plans several times. They thought of things that had never occurred to us and their ability to overcome the unexpected problem that arose was dealt with without any fuss which made the experience stress free for us. The end result really speaks for itself and we are delighted. We have no hesitation in recommending Touchwood so that others might share our experience and benefit from the services of a great team who are a pleasure to work with. With many thanks and best wishes."
Brian & Ann, Woodbridge, April 2015
"We were really impressed by the relaxed and professional style of engagement the team gave us here, very tuned into listening to our needs and ideals/dreams, where they offered wider thinking and advice and remained flexible throughout, always happy to adjust and adapt and kept us fully informed at all times. The quality of craftsmanship was outstanding and they coordinated all trades, project managing this from start to finish for us and caring beyond this too, ensuring we were happy after all the work was completed. We felt comfortable and relaxed with the team on site, they became part of the family in a positive way! When we met with other potential suppliers we felt a little more sold to, Steve and his team are far from pushy, and we were impressed with the information and kept fully up to date throughout so there were no surprises. We couldn’t recommended them enough to you and when we need any work done in the future we would go to them without hesitation and without the need to shop around and compare."
Nigel & Claire, Ipswich, January 2015
"Having Touchwood UK design, construct and fit our kitchen was the smoothest part of our house-build! The staff were attentive from the very beginning and once a design was agreed we were able to make changes at any time throughout the fitting process even if it meant going back to the workshop to re-make! The project was adjusted to fit our budget, but the final result looks very high end! We have used Touchwood UK not only to create our stunning kitchen but to make bespoke furniture exactly to our specifications; each time we have been extremely satisfied with the end results and would have no hesitation in recommending this superb company."
Andrew & Catherine, Martlesham, January 2015